Listening Skill


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God gave us 2 ears and a mouth. The ears are exclusively devoted for hearing whereas the mouth is supposed to do both speaking and eating. Perhaps, God intended that we should do 4 times as much listening as talking. More often than not, it is the reverse! Most of us tend to do more talking than listening.

“To listen well is as powerful a means of communication and influence as to talk well” –

John Marshall

listen

In order to achieve effective listening skill, there are a number of steps that have to take place:

  • understanding why and what you are listening
  • tune in to the speaker
  • tune out unnecessary signals
  • using a posture that favors understanding and conveys confidence to the speaker
  • providing eye contact to the speaker
  • put your emotions aside while you listen
  • defer all judgement and conclusions till you finish listening
  • expressive body language feedback
  • voice feedback
  • ask questions

Listening requires a synthesis of not only words that we hear, but also other signals like vocal variety, body language, visual aids, and so on. Listening is a holistic and whole-body process. Listening is an input-output process and not an input process. Listening is seeking to understand what the speaker communicated and assuring the speaker to understand that the listener has understood.

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